*{box-sizing:border-box}
html,body{margin:0;padding:0;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",Arial,sans-serif;color:#17233f;background:#edf3fb}
body{min-height:100vh;-webkit-font-smoothing:antialiased}
a{-webkit-tap-highlight-color:transparent}
button,input,select,textarea{font-family:inherit}
.page{width:100%;max-width:430px;min-height:100vh;min-height:100dvh;margin:0 auto;background:#f6f9fe;position:relative;overflow-x:hidden}
.inner-page{padding-bottom:22px;background:linear-gradient(180deg,#f8fbff 0%,#f4f7fc 100%)}
.topbar{height:48px;display:flex;align-items:center;justify-content:center;border-bottom:1px solid rgba(226,232,244,.9);background:rgba(255,255,255,.92);font-size:16px;font-weight:700;color:#21314f;position:sticky;top:0;z-index:10;backdrop-filter:blur(12px)}
.back{position:absolute;left:13px;top:9px;width:30px;height:30px;display:flex;align-items:center;justify-content:center;text-decoration:none;color:#3f73e5;font-size:30px;line-height:26px;border-radius:50%}
.back:active{background:#eef4ff}
/* Home */
.home{background:linear-gradient(180deg,#eef5ff 0%,#d7e8ff 44%,#c3dbff 100%);padding-bottom:28px;display:flex;flex-direction:column;min-height:100vh}
.home-hero{padding:34px 20px 22px;text-align:center;position:relative;overflow:hidden}.home-hero:before,.home-hero:after{content:"";position:absolute;border-radius:50%;filter:blur(1px)}.home-hero:before{width:220px;height:220px;right:-70px;top:-80px;background:rgba(84,136,255,.14)}.home-hero:after{width:180px;height:180px;left:-60px;top:110px;background:rgba(255,190,91,.14)}.hero-badge{display:inline-flex;align-items:center;justify-content:center;min-width:126px;height:42px;padding:0 18px;border-radius:999px;background:rgba(255,255,255,.6);backdrop-filter:blur(6px);box-shadow:0 10px 30px rgba(53,103,185,.08);font-size:14px;font-weight:800;color:#2269df;letter-spacing:4px}.home-title-big{margin-top:16px;font-weight:900;line-height:1.18;font-size:38px;letter-spacing:2px;color:#1c4fb9}.home-title-big span:first-child{display:block;background:linear-gradient(90deg,#f2a41f,#efc15d);-webkit-background-clip:text;background-clip:text;color:transparent}.home-title-big span:last-child{display:block;background:linear-gradient(90deg,#1f6dea,#70a0ff);-webkit-background-clip:text;background-clip:text;color:transparent}.home-subtitle{margin-top:10px;font-size:13px;color:#5b77a8;letter-spacing:.5px}.hero-graphic{width:265px;height:215px;margin:28px auto 6px;position:relative}.hero-phone{position:absolute;left:86px;top:28px;width:104px;height:152px;border-radius:24px;background:linear-gradient(180deg,#82abff,#4b78eb);padding:8px;box-shadow:0 18px 32px rgba(52,102,201,.28);transform:rotate(-8deg)}.hero-phone:before{content:"";position:absolute;left:50%;top:8px;transform:translateX(-50%);width:36px;height:5px;border-radius:999px;background:rgba(255,255,255,.4)}.hero-phone-screen{width:100%;height:100%;border-radius:18px;background:linear-gradient(180deg,#f6faff,#dbe9ff);padding:18px 12px}.hero-mini-card{display:inline-flex;align-items:center;justify-content:center;min-width:62px;height:34px;padding:0 10px;border-radius:12px;background:linear-gradient(135deg,#6c95ff,#5b83f2);color:#fff;font-size:12px;font-weight:700;box-shadow:0 10px 20px rgba(78,121,220,.25)}.hero-screen-lines{margin-top:18px}.hero-screen-lines span{display:block;height:8px;border-radius:999px;background:#c2d6fb;margin-bottom:10px}.hero-screen-lines span.short{width:68%}.hero-tag{position:absolute;right:40px;top:48px;width:66px;height:66px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:linear-gradient(180deg,#ffcb71,#f0a52d);color:#fff;font-size:16px;font-weight:800;box-shadow:0 14px 26px rgba(222,149,33,.28)}.hero-arrow{position:absolute;left:80px;bottom:46px;width:124px;height:68px;border-left:12px solid transparent;border-right:12px solid transparent}.hero-arrow:before{content:"";position:absolute;left:0;bottom:16px;width:92px;height:8px;background:linear-gradient(90deg,#74c0ff,#7b8dff);transform:rotate(18deg);border-radius:999px;box-shadow:0 10px 18px rgba(77,125,230,.18)}.hero-arrow:after{content:"";position:absolute;right:0;top:16px;border-left:20px solid #7c90ff;border-top:14px solid transparent;border-bottom:14px solid transparent;transform:rotate(-6deg)}.hero-coin{position:absolute;width:18px;height:18px;border-radius:50%;background:linear-gradient(180deg,#ffdf7b,#f4b43f);box-shadow:0 8px 18px rgba(216,137,18,.22)}.coin-left{left:26px;top:84px}.coin-right{right:16px;bottom:44px}.hero-bubble{position:absolute;display:flex;align-items:center;justify-content:center;min-width:80px;height:34px;padding:0 12px;border-radius:12px;background:rgba(255,255,255,.72);box-shadow:0 12px 24px rgba(84,120,185,.1);color:#6a7ea4;font-size:12px;font-weight:700;backdrop-filter:blur(6px)}.bubble-left{left:2px;bottom:42px}.bubble-right{right:0;top:120px}.home-card-wrap{padding:0 15px;display:flex;flex-direction:column;gap:12px}.home-card{min-height:78px;background:rgba(255,255,255,.96);border-radius:18px;display:flex;align-items:center;text-decoration:none;color:#183153;box-shadow:0 14px 32px rgba(49,86,158,.10);padding:0 14px;transition:transform .15s ease, box-shadow .15s ease}.home-card:active{transform:translateY(1px);box-shadow:0 8px 18px rgba(49,86,158,.12)}.home-icon{width:46px;height:46px;border-radius:14px;display:flex;align-items:center;justify-content:center;flex:0 0 auto}.home-icon svg{width:24px;height:24px}.icon-blue{background:linear-gradient(135deg,#e5efff,#d5e8ff);color:#2f6fe8}.icon-green{background:linear-gradient(135deg,#e4fbef,#d5f7e5);color:#25a861}.icon-orange{background:linear-gradient(135deg,#fff0de,#ffe2bf);color:#e68a18}.home-card-text{display:flex;flex-direction:column;flex:1;min-width:0;margin-left:14px}.home-card-text strong{font-size:17px;font-weight:800;color:#1e2f4f}.home-card-text small{margin-top:5px;font-size:12px;color:#7b8ba8;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.home-card em{font-style:normal;font-size:28px;padding-left:12px;color:#93a5c8}.footer-note{margin-top:auto;padding:22px 16px 18px;text-align:center;color:rgba(255,255,255,.96);font-size:12px;text-shadow:0 1px 2px rgba(66,92,144,.2)}
/* Form pages */
#complaintForm,.query-form{padding:10px 10px 0}.section-title{height:42px;line-height:42px;margin:12px 0 0;padding:0 13px;border-radius:14px 14px 0 0;background:linear-gradient(90deg,#eef6ff,#f8fbff);color:#49617f;font-weight:800;font-size:14px;border:1px solid #e7eef9;border-bottom:0}.section-title+ .form-row{border-radius:0}.form-row{min-height:52px;border-bottom:1px solid #edf2f7;display:flex;align-items:center;padding:0 13px;background:#fff;box-shadow:0 1px 0 rgba(255,255,255,.7)}.form-row:last-of-type{border-bottom:0}.section-title~.form-row{border-left:1px solid #edf2f7;border-right:1px solid #edf2f7}.form-row.align-top{align-items:flex-start;padding-top:13px;padding-bottom:8px}.form-row.fixed-row{min-height:52px}.label{width:145px;font-size:14px;color:#24344f;line-height:1.45;font-weight:500;flex:0 0 145px}.label.required:before{content:"*";color:#e32d47;margin-right:2px}.field{flex:1;min-width:0;text-align:right;color:#1d2940}.field input,.field select,.field textarea{width:100%;border:0;outline:0;background:transparent;font:inherit;color:#1d2940;text-align:right;padding:14px 0;font-size:14px}.field textarea{height:78px;resize:none;line-height:1.65;text-align:right}.field input::placeholder,.field textarea::placeholder{color:#a7b2c4}.field select{appearance:none;-webkit-appearance:none;color:#1d2940}.field.arrow{display:flex;align-items:center;justify-content:flex-end;gap:6px}.field.arrow select{width:auto;min-width:74px;max-width:100%;flex:0 1 auto;padding:14px 0;text-align:right;text-align-last:right}.field.arrow:after{content:"›";font-size:25px;color:#8ea0bd;line-height:1;flex:0 0 auto;margin-left:0}.fixed-field{display:flex;align-items:center;justify-content:flex-end}.fixed-value{display:block;font-size:14px;text-align:right;color:#33435f;line-height:1.45;padding:14px 0;word-break:break-all}.counter{font-size:12px;color:#8b98ad;text-align:right;line-height:1;padding-top:3px}.hint{padding:10px 14px;color:#8e98aa;font-size:12px;line-height:1.55}.consent{margin:12px 10px 0;padding:14px 12px 16px;background:#f0f6ff;border:1px solid #dfebfb;border-radius:16px}.consent-warning{color:#e32d47;font-size:14px;font-weight:700;margin-bottom:8px}.checkbox-line{display:flex;gap:8px;align-items:flex-start;color:#33435f;font-size:13px;line-height:1.6}.checkbox-line input{width:18px;height:18px;margin-top:2px;accent-color:#4b77e5;flex:0 0 auto}.btn-primary{display:block;width:calc(100% - 20px);height:46px;border:0;border-radius:13px;background:linear-gradient(135deg,#4f7ff1,#3e6fdf);color:#fff;font-size:15px;font-weight:800;margin:14px auto 26px;cursor:pointer;box-shadow:0 10px 22px rgba(65,112,224,.22);text-align:center}.btn-primary:disabled{opacity:.55;cursor:not-allowed;box-shadow:none}.btn-outline{display:inline-flex;align-items:center;justify-content:center;border:1px solid #4b77e5;color:#2d63d8;background:#fff;border-radius:10px;padding:6px 12px;text-decoration:none;font-size:13px;font-weight:700}.small-muted{font-size:12px;color:#8e98aa;line-height:1.6;padding:10px 14px}.badge{display:inline-block;padding:3px 7px;border-radius:999px;background:#eef4ff;color:#2d63d8;font-size:12px}.query-form{padding-top:14px}.query-form .form-row{border-left:1px solid #edf2f7;border-right:1px solid #edf2f7}.query-form .form-row:first-of-type{border-radius:16px 16px 0 0}.query-form .form-row:nth-of-type(2){border-radius:0 0 16px 16px;border-bottom:1px solid #edf2f7}.query-form .btn-primary{margin-top:18px}
/* Results */
.result-wrap{padding:14px 10px}.result-card{background:#fff;border:1px solid #edf2f8;border-radius:16px;padding:16px 14px;margin:10px 0;box-shadow:0 10px 26px rgba(43,66,111,.06)}.result-row{display:flex;align-items:center;justify-content:space-between;margin:10px 0;font-size:14px;gap:10px}.result-row span:first-child{color:#53657f}.result-row span:last-child{color:#17233f;font-weight:600;text-align:right}.result-name{font-weight:800;margin-bottom:14px}.result-name span:first-child{font-size:16px;color:#17233f}.empty{margin:18px 10px;padding:42px 20px;text-align:center;color:#8b95a5;background:#fff;border:1px solid #edf2f8;border-radius:16px;box-shadow:0 10px 26px rgba(43,66,111,.05)}
/* Timeline */
.timeline-title{height:44px;line-height:44px;margin:12px 10px 0;border:1px solid #e7eef9;border-radius:16px 16px 0 0;background:linear-gradient(90deg,#eef6ff,#f8fbff);padding:0 14px;color:#53657f;font-weight:800;font-size:15px}.timeline{margin:0 10px 18px;padding:18px 15px 20px;background:#fff;border:1px solid #e7eef9;border-top:0;border-radius:0 0 16px 16px;box-shadow:0 10px 26px rgba(43,66,111,.05)}.timeline-item{position:relative;padding-left:28px;margin:0 0 24px}.timeline-item:not(:last-of-type):after{content:"";position:absolute;left:6px;top:18px;bottom:-20px;width:1px;background:#dce8f8}.timeline-item:before{content:"";position:absolute;left:0;top:4px;width:13px;height:13px;border-radius:50%;background:#18bc56;box-shadow:0 0 0 4px #e6f8ed}.timeline-status{color:#0aa84a;font-size:15px;font-weight:800;margin-bottom:7px}.timeline-time{font-size:12px;color:#7a8495;margin-bottom:6px}.timeline-msg{color:#0a9b45;font-size:14px;line-height:1.65}.timeline .btn-primary{width:100%;line-height:46px;text-decoration:none;margin:18px 0 0}
/* Phones */
.phone-table{width:calc(100% - 20px);margin:14px 10px 0;border-collapse:separate;border-spacing:0;background:#fff;font-size:14px;border:1px solid #e7eef9;border-radius:16px;overflow:hidden;box-shadow:0 10px 26px rgba(43,66,111,.05)}.phone-table th{height:46px;font-weight:800;color:#19243c;background:#f4f8ff;border-bottom:1px solid #edf2f7}.phone-table td{padding:15px 8px;line-height:1.6;text-align:center;border-bottom:1px solid #f0f3f8;word-break:break-all;color:#24344f}.phone-table tr:last-child td{border-bottom:0}.phone-table td:last-child{width:40%;text-align:left}.no-more{text-align:center;color:#96a1b5;padding:18px 0;font-size:14px}
/* Feedback */
.modal-mask{position:fixed;inset:0;background:rgba(9,19,38,.62);display:none;align-items:center;justify-content:center;z-index:100}.modal{width:302px;background:#fff;border-radius:18px;text-align:center;overflow:hidden;box-shadow:0 24px 55px rgba(0,0,0,.18)}.modal-title{font-size:16px;font-weight:800;padding-top:24px;color:#17233f}.modal-body{font-size:14px;color:#1f2a44;padding:12px 24px 24px;line-height:1.65}.modal-no{display:inline-block;margin-top:6px;color:#3f6edf;font-weight:800}.modal-action{border-top:1px solid #f0f2f6;height:52px;line-height:52px;color:#e31758;font-size:16px;font-weight:800;cursor:pointer}.toast{position:fixed;left:50%;bottom:80px;transform:translateX(-50%);background:rgba(16,28,52,.88);color:#fff;padding:10px 14px;border-radius:10px;font-size:14px;display:none;z-index:200;max-width:86%;text-align:center;box-shadow:0 10px 28px rgba(0,0,0,.2)}
@media (max-width:430px){.page{max-width:none;box-shadow:none}}
@media (max-width:370px){.home-title-big{font-size:34px}.hero-graphic{transform:scale(.94);margin-top:18px}.label{width:132px;flex-basis:132px}.field input,.field select,.field textarea{font-size:13px}.home-card-text small{display:none}}
@media (min-width:431px){body{background:#e9eef6}.page{box-shadow:0 0 0 1px #e6eaf0}}